Closer War Room · Live Call Command Center · v1

Everything you need. One page.

Bookmark this. Open it before every call. Search with Ctrl+F.
read this once, then use as reference

How to use this page.

This is your live-call weapon. Not a training doc. Not something to read start to finish. Something to search and pull from while you're on Zoom with a prospect.

The 4 things to do right now

1. Bookmark this page. You'll pull it up 20+ times a day.

2. Skim it once so you know what's where. Nav bar at top jumps to sections.

3. Read the Money Wall below. That's why you're here. Keep it top of mind.

4. Pin Water Treatment tab for now. That's the first vertical we're running. Learn it cold.

Acronyms you need to know · commit these

  • AIVY (pronounced Ivy) · our AI SETTER. Runs on one AI brain across every channel your client's leads use (SMS, iMessage, WhatsApp, Instagram DMs, Facebook Messenger, voice, email). Responds within 60 seconds, qualifies leads with real long-form conversation, remembers context across channels, and books them into the calendar. Star of our Premium offer.
  • PIF · Paid In Full. Client pays the whole commitment upfront instead of monthly. Bigger commission for you.
  • Growth · What we call our real recurring offers (Standard Growth or Premium Growth). Client converts to Growth AFTER their 2-week Speed Launch trial.
  • Speed Launch · The $497 trial every client starts on. Ads live in 1 business day, 2 weeks of leads, converts to Growth at Day 14.
  • Zuops · Our CRM. Every trial client is on it. Standard clients stay on it.
  • GHL · GoHighLevel. The tech AIVY lives inside. Only Premium clients get GHL sub-accounts.
  • KPI Week · The week after AIVY goes live where we review baseline numbers with the Premium client. This is when the 90-day guarantee clock officially starts.
the moment they say yes

Payment links. Send. Never wait.

Every link you'll ever need, organized by what the client just said yes to. Tap the black box to open the link, or long-press to copy. Never guess which link to send · use the decision tree.

🚨 3 rules · never break these

1. Send the payment link WHILE they're still on the phone. Not after. Not "I'll email it." The moment they say yes, you say "sending now" and you send. You lose roughly 30% of "yes" closes when the link goes out after the call.

2. Book the Day 14 or 15 conversion call BEFORE you hang up. Every Speed Launch trial gets a conversion call scheduled at signup. Not "let's touch base in 2 weeks." Actual calendar invite, actual time, actual link. Do it live on the call before the client's excitement fades.

3. NO CONTRACT for the trial. Speed Launch is $497 non-refundable once ads go live. Say that out loud on the call so it's on the recording. Real contract only happens at Growth signup.

🎯 The decision tree · what did they just say yes to?

"Yes, let's do the trial"
Speed Launch trial
$497 one-time · you earn $150 (payday 1)
Every new client starts here. Nobody skips to Growth.
Speed Launch · $497 https://buy.stripe.com/8x2eVd2xbbxwbEgbOd8Zq0r

💼 Standard Growth conversions · Day 14 call

"I'll do Standard, monthly"
Standard Growth · Monthly
$497 setup + $997/mo · 3-mo commit · you earn $250 conversion + $150 trial already banked = $400 total
Send BOTH links. Setup first, then monthly. Client pays both.
"I'll pay for Standard upfront"
Standard PIF (Paid In Full)
$2,997 upfront · you earn $400 conversion + $150 trial already banked = $550 total
Saves the client $491 vs monthly. Bigger commission for you. Always mention PIF first when they ask "how does payment work?"
Standard PIF · $2,997 https://buy.stripe.com/9B600j5Jn7hg4bO3hH8Zq0u

🚀 Standard + AIVY upgrade · high-volume Standard clients

"Add AIVY to my Standard"
Standard + AIVY · Monthly
$497 setup + $1,497/mo · 3-mo commit · you earn $350 conversion + $150 trial already banked = $500 total
For Standard clients who can't keep up with lead volume. Send BOTH links.

👑 Premium Growth conversions · the big ones

"I want Premium, monthly"
Premium Growth · Monthly
$1,497 setup + $2,000/mo · 4-mo commit · you earn $500 conversion + $150 trial already banked = $650 total
Full GHL sub-account + AIVY + 50 appointments in 90 days guarantee. Send BOTH links.
"I'll pay Premium upfront"
Premium PIF (Paid In Full)
$8,697 upfront · you earn $1,000 conversion + $150 trial already banked = $1,150 total 🔥
Your BIGGEST single commission. Saves the client $800 vs monthly. Always pitch PIF first for Premium (see the Day 14 conversion script).
Premium PIF · $8,697 https://buy.stripe.com/3cIeVd1t78lkgYAf0p8Zq0z

Word-for-word send script · use this every time

"Perfect. I'm sending you the payment link right now while we're on the phone. Should be hitting your text and email in the next 15 seconds. Once you tap through and complete the checkout, our team gets an instant notification and we start your build immediately. Can you tell me when it comes through? I want to make sure it lands before we hop off."

Why this works: You're forcing them to open the link WHILE ON THE CALL. If it doesn't land, you resend before hanging up. No "I'll do it later." No ghosting. Card gets charged before the excitement wears off.

Word-for-word Day 14/15 booking script · use this at end of every trial close

"OK great, you're locked in. One more thing before I let you go · I want to get our Day 14 review call on the calendar right now while we're both here. That's the call where we look at your leads, talk numbers, and figure out your Growth plan. Pulling up my calendar now · what looks better for you, [Day 14 date] or [Day 15 date]? Morning or afternoon?"

Why this works: Booked on the phone = 90%+ show rate. Booked by email later = 40% show rate. The math isn't close. Do it live.

🔒 Reminder · no contract for the trial

Speed Launch is a $497 non-refundable paid test. No contract, no NDA, no signed agreement. The Stripe checkout page has "Non-refundable once ads go live" written on it. That plus your verbal expectations-setting on the call (captured in your recording) is enough for the trial.

The REAL contract shows up at Growth signup. That's where commitment length, deliverables, 50-in-90-days guarantee, refund terms, data ownership, and ad spend responsibility all get spelled out. Ava sends the Growth contract via DocuSign after they pay the setup fee.

why you're here
The money wall

Every close is two paydays.

You get paid $150 when they sign the trial. You get paid AGAIN when they convert to Growth 2 weeks later. Look at what a Premium PIF actually earns you:

Trial only
$150
Payday 1 · every trial close
Trial → Premium Monthly
$650
$150 trial + $500 conversion
Trial → Premium PIF
$1,150
$150 trial + $1,000 conversion
Close 4 Premium PIFs in a month? That's $4,600. In one month.

What a normal month can look like at 2 closes per week

Scenario Trial $ Conversion $ Total for the month
8 trials, 5 → Premium Monthly $1,200 $2,500 $3,700
8 trials, 3 Premium Monthly + 2 Premium PIF $1,200 $3,500 $4,700
10 trials, 6 Premium Monthly + 2 Premium PIF $1,500 $5,000 $6,500

The rule: always push PIF first

Premium Monthly earns you $500 for the conversion. Premium PIF earns you $1,000. Same client, same commitment length, DOUBLE the commission. Start every conversion conversation with the PIF option. If they can't do PIF, they'll ask about monthly. If you lead with monthly, they'll never bring up PIF themselves.

the 5-second pricing lookup

Pricing cheat sheet.

Every price, every commit, every commission in one table. Search with Ctrl+F if you're mid-call and blanking.

Tier Setup Monthly Commit Your $
Speed Launch trial $497 2 wks $150
Standard Growth (base) $497 $997 3 mo $250
Standard + AIVY upgrade $497 $1,497 3 mo $350
Standard PIF $2,997 upfront 3 mo $400
Premium Growth Monthly $1,497 $2,000 4 mo $500
Premium PIF $8,697 upfront 4 mo $1,000

What each tier includes at a glance

Speed Launch: Ads + landing page + Zuops CRM. NO AIVY. Ads live in 1 business day.

Standard Growth: Everything in trial + ongoing ad management + Zuops CRM. Client handles their own lead follow-up. NO AIVY unless they upgrade.

Standard + AIVY: Standard Growth PLUS AIVY layered in. Best for high-volume Standard clients who can't keep up with leads.

Premium Growth: Full GHL sub-account + AIVY built and trained on their business (~14 days) + 50 appointments in 90 days guarantee.

the reason premium exists

Why AIVY is the $2K/mo upgrade.

Every Premium call comes down to one question from the prospect: "Why does this cost more than the other tier?" You need to answer that without hesitating. This whole section is your ammo. Learn it cold.

AIVY is ours. Proprietary. Not off-the-shelf.

Say this out loud on every Premium call

"AIVY is our proprietary AI setter. We built her. We train her. We own the infrastructure she runs on. She's not a rebranded chatbot, not a Zapier stack, not a subscription to somebody else's tool that we mark up. She's our system, running on our servers, custom-trained on your business."

Why this matters: your prospect WILL google "AI appointment setter" after your call. They'll find 30 SaaS tools charging $99/mo. They'll wonder "why can't I just buy that?" The answer is: those tools are generic scripts on rails. AIVY is a trained system that knows their specific business, their pricing, their service area, and their voice.

The math: what AIVY actually replaces

Frame this on every Premium call. It makes $2K/mo feel like a discount.

The setter math

A full-time appointment setter in the US: $50K-$70K/year base salary. Add benefits, taxes, PTO, sick days, and training and you're at $75K-$85K/year all-in. That setter works 40-45 hours a week, handles one lead at a time, sleeps 8 hours a night, takes weekends off, and quits eventually (average tenure at that role: under 18 months).

AIVY: $24K/year ($2K/mo). Works 168 hours a week. Handles unlimited leads simultaneously. Never sleeps. Never quits. Never asks for a raise. Doesn't need training after Week 2.

Bottom line: AIVY costs roughly 1/3 what a human setter costs and does several times the work. When you frame it that way, $2K/mo becomes obvious.

The 4 questions every prospect asks · your 4 answers

Memorize these. Prospects who are on the fence will fire at least two of these questions at you.

"Why can't I just use ChatGPT?"

"ChatGPT is a language model. It has no memory across conversations, no integration with your calendar, no ability to text your leads, no training on your business. AIVY is a full system built on top of AI models, with all those pieces wired in for your specific business. ChatGPT is an engine. AIVY is a car."

"Why can't I just hire someone offshore for $500/mo?"

"An offshore VA works one channel at a time, takes 5-15 minutes to respond, sleeps 8 hours a night, needs to be managed by you, and can't answer technical questions about your services because they don't actually know your business. AIVY responds in 60 seconds, works 7 channels simultaneously, never sleeps, needs no management from you, and is trained on your specific services, pricing, and service area."

"Why can't my competitor just copy this?"

"They'd have to build the AI infrastructure themselves, integrate 7 channels, train the AI on their business, wire it into a CRM and calendar system, and manage it 24/7. That's a serious engineering project and 6-12 months of development. Or they can pay us and get it live in 14 days. Most of your competitors will pick the second option, which is why speed matters. Whoever plugs AIVY in first owns the market."

"Do I own AIVY? Can I take her with me if I leave?"

"You own your data. Your leads, your conversations, your calendar, your customer list. That's yours. AIVY herself runs on our infrastructure, so she stays with us. Think of it like renting an office in a building. The office is yours to work in, the furniture and phone system belong to the building. If you move out, you take your files. This is also why we can guarantee her performance. Because we control the whole system."

What's included in AIVY monthly · the value stack

When you pitch $2K/mo, you're pitching all 10 of these. Every one replaces a task a human would do or a lead that would fall through the cracks. Point at this list when they hesitate on price.

1. 7-channel AI setter · SMS, iMessage, WhatsApp, Instagram DMs, Facebook Messenger, voice, email

2. Cross-channel memory · one AI brain remembers context across every channel your leads use

3. 60-second response time · 24 hours a day, 365 days a year

4. Custom training · AIVY learns your services, pricing, service area, and tone during onboarding

5. Real conversation qualification · not a form. Actual back-and-forth to filter serious buyers

6. Direct calendar booking · she books the appointment inside the chat. No phone tag. No booking link.

7. Old lead reactivation · works your dead pipeline back to life. Typically recovers 5-10% of ghost leads

8. Post-no-show recovery · automatically reschedules ghosts before they disappear forever

9. Service area filtering · politely rejects leads outside your service zone. Zero wasted truck rolls

10. Continuous optimization · we monitor her conversations weekly and improve her responses

Your word-for-word upgrade pitch

Use this when a Standard client is ready to hear about the Premium upgrade, or when a Speed Launch trial is converting to Growth. Deliver it as one continuous statement, not bullet points.

"So here's the difference. Standard gets you leads. AIVY gets you booked appointments. That's the whole thing. On Standard, your team has to follow up on every lead as it comes in, across every channel, in under 5 minutes to actually convert. AIVY does that for you, in under 60 seconds, across every channel your leads use, 24/7. She's our proprietary system. We built her. We train her on your business. She does the work of a full-time setter, and honestly more, because a human setter can only work one channel and one shift. Most of my Premium clients would need to hire a $60K/year setter just to replace what AIVY does, and even then that setter would only cover one channel and one shift. That's why Premium is $2K/mo. Because you're getting the setter, the tech, and the 50-appointment guarantee, all in one number."
Delivery notes: say "proprietary" out loud. Say "we built her." Say "50-appointment guarantee." Those are the three word choices that do the heavy lifting. Don't rush the ending · let "all in one number" land before the prospect responds.

What NOT to say when pitching AIVY

Don't say "chatbot." Chatbots have a bad reputation. AIVY is an AI setter, an AI assistant, or an AI appointment setter. Never a chatbot.

Don't say "automated." Sounds cold and impersonal. Say "always on" or "responds in 60 seconds."

Don't oversell the tech. Prospects care about booked appointments, not how the sausage is made. Focus on outcomes.

Don't compare AIVY to ChatGPT unprompted. Only bring up ChatGPT if the prospect brings it up first (see objections above).

which tier for which vertical

Tier assignment. Never guess.

Every vertical has a default tier. Chris never sells a Water Treatment guy on Standard, and never sells a Handyman on Premium. Wrong tier = churned client in month 2. Learn this cold so you can pitch the RIGHT tier from the first call.

The 3 questions that decide tier · ask these during discovery

1. What's your average job ticket?

Under $1K = Standard. $1K-$3K = Standard + AIVY. $3K+ = Premium.

2. How urgent is a typical lead?

Emergency/same-day (HVAC no heat, roof leak, plumbing burst) = Premium, speed wins. Comparison-shopping (landscape design, pool install) = Standard, price + trust matter more than speed.

3. Can they physically fulfill 50 appointments in 90 days?

Yes = Premium (guarantee is real). No, small operator, 3-5 jobs/mo max = Standard + AIVY (skip the guarantee pressure).

👑 Premium tier · $2,000/mo · you earn $500-$1,000 conversion (+ $150 trial already banked)

High-ticket, urgent, speed-to-lead wins the deal. AIVY pays for itself with one saved lead per month. 50 appointments in 90 days guarantee applies.

🔥 PEAK SEASON NOW · sell these hard:

· Water Treatment · $4,899 avg install · one closed job pays back 2.5 months. Urgent (brown water in the tap = homeowner calls 5 companies same day)

· Gutter Install · $1,500-$4K install + $2-4K gutter guard upsell · fall peak season, 6-8 week window before winter

❄️ WINTER PEAK COMING · start prospecting now:

· HVAC · $5K-$15K install, $250-$500 service · emergency winter calls = whoever responds fastest wins

· Roofing · $8K-$20K per job · storm damage + insurance work · 50 booked inspections = $80K-$200K in pipeline for the client

📋 BASIC REFERENCE · not launching yet but pitch as Premium when they come up:

· Plumbing · $500-$5K per job · burst pipes and clogged mains are pure emergency, 60-sec response = won job

· Electrical · $500-$3K per job · panel upgrades and outage repairs · trust + speed matter equally

· Foundation Repair · $5K-$25K per job · scary + expensive, AIVY qualification pre-sells trust

· Basement Remodel · $25K+ per project · massive ticket, one closed job = agency fee for full year

⚠️ NEVER downgrade a Premium vertical to Standard

If a Water Treatment guy says "$2K/mo is too much, can I do the $997 one instead?" the answer is NO. Not "sure." Not "let me check." NO. Here's why: they'll churn in month 2 because their leads will die on slow follow-up, they'll blame Avalanche, and you lose the commission AND the referral network. Better to lose the deal today than kill your reputation tomorrow. If they really can't do $2K, walk. Or offer Standard + AIVY as the middle ground (see below).

🚀 Standard + AIVY tier · $1,497/mo · you earn $350 conversion (+ $150 trial already banked)

The middle tier for two specific client profiles. Not a default. Only pitch when one of these two boxes is checked.

Client profile #1 · Small-operator Premium vertical

A Water Treatment or HVAC or Roofing owner who is a 1-2 person shop, does only 3-5 jobs a month, and physically can't fulfill 50 appointments in 90 days. They still need AIVY (urgency + omni-channel) but the Premium guarantee doesn't fit.

Pitch: "Look, Premium comes with a 50-appointments-in-90-days guarantee, but that only works if your team can actually run 50 estimates. Since you're a 2-person shop, let's do Standard + AIVY instead. Same AIVY, no guarantee pressure, you save $500/mo. When you're ready to hire and grow, we upgrade you to Premium."

Client profile #2 · High-volume Standard vertical

A Standard vertical owner (Painting, Landscape, Pool, Tree Service, etc.) who is already doing $30K+/mo revenue, has consistent lead flow, but is drowning in leads and losing them to slow follow-up. They don't need Premium because their tickets are lower, but Standard alone won't save them from the follow-up problem.

Pitch: "You're already generating leads, that's not the problem. The problem is you're losing them because nobody's responding fast enough. Standard + AIVY plugs AIVY on top of your current setup. She handles every lead in 60 seconds across every channel. You keep the revenue you're already making AND catch the leads you were losing."

⚠️ NEVER default to Standard + AIVY

This is a specific-scenario tier, not a "middle option because I don't know which to pitch." If a Water Treatment guy asks about pricing, default is Premium PIF. Don't offer Standard + AIVY unless he's clearly a small operator OR he pushes back hard on Premium price AND he's a Premium vertical.

💼 Standard tier · $997/mo · you earn $250 conversion (+ $150 trial already banked)

Lower-ticket, less-urgent, comparison-shopping verticals. AIVY isn't a fit because the buyer takes days to decide anyway. Volume + consistent leads matter more than 60-second response. Ads only, client handles their own follow-up.

🌱 LAUNCHING SPRING 2027 · not selling yet, but know these are Standard when they come up:

· Pool · $30K-$100K install · high ticket BUT super comparison-shopping, buyer takes weeks

· Landscape · $2K-$20K · design + install, buyer meets multiple designers

· Mosquito · $500-$1,500 seasonal contract · recurring revenue but low urgency

· Pressure Wash · $200-$800 per job · low ticket, low urgency

· Tree Service · $500-$3K per job · some emergencies (storm damage) but mostly planned

· Window Cleaning · $200-$500 per job · low ticket, recurring

· Junk Removal · $150-$800 per job · low ticket, high volume

· Handyman · $100-$500 per job · lowest ticket in the stack

· Painting · $2K-$15K per job · comparison-shopping, buyer gets 3+ quotes

· Flooring · $3K-$20K per job · showroom visits + material selection = long sales cycle

· Spray Foam Insulation · $2K-$10K per job · niche, considered purchase

⚠️ NEVER upgrade a Standard vertical to Premium

A Handyman does $200 jobs. Premium is $2K/mo. The math doesn't work · he'd need to close 10 net-new jobs a month JUST to pay Avalanche. That's not a client, that's a lawsuit waiting to happen. Same for Window Cleaning, Junk Removal, Mosquito, Pressure Wash. Standard is the ceiling for these verticals. If they push for Premium, gently redirect: "Premium is built for higher-ticket verticals like Water Treatment and Roofing. For your business, Standard is the smart move · you'll actually be profitable."

🎯 The 30-second tier decision cheat sheet

Water Treatment, HVAC, Roofing, Gutter, Plumbing, Electrical, Foundation, BasementPremium default. Standard + AIVY only if small operator.

Painting, Landscape, Pool, Tree Service, Flooring, Spray FoamStandard default. Standard + AIVY if they're doing $30K+/mo already and losing leads.

Handyman, Window Cleaning, Junk Removal, Mosquito, Pressure WashStandard ONLY. Never upgrade. Ticket size can't support Premium math.

"why am i paying setup AND monthly?"

Why the setup fee exists. Own this. Don't apologize.

Every prospect asks. "Why $497 setup on top of $997/mo? Why not just $997/mo?" If you fumble this answer, you lose the close. If you own it, the setup fee actually SELLS the deal because it proves we're doing real work upfront. This is the deep-dive so you're ready.

The one-line frame · say this first, always

"The setup fee covers the actual build work. Your ads, your landing page, your CRM configuration, your offer, all custom-built for your business before you ever see a lead. Monthly covers ongoing management. Two different types of work, two different fees. That's why every real agency charges both, and why the ones that don't tend to be running a template out of a Notion doc."

Deliver it confidently, don't hedge, don't over-explain. Then let them respond.

What the setup fee actually covers · broken down

When a prospect asks "what am I actually paying for?" here's the real answer. Memorize the bullet lists. You need to be able to rattle these off cold.

Standard setup · $497 · roughly 8-12 hours of build work

1. Offer creation (1-2 hours) · We write your actual sales offer · the free water test, the free roof inspection, the seasonal tune-up special · with pricing, urgency triggers, and risk reversal built in. Most contractors don't have a real offer. We build them one.

2. Market and competitor research (1-2 hours) · We pull your top 5 local competitors, analyze their ads, their landing pages, their reviews, their weaknesses. Your ads are positioned against them, not in a vacuum.

3. Ad campaign build (2-3 hours) · Multiple creative variations shot or designed, ad copy written and split-tested, audiences built (geo + demographic + interest layers), pixel and conversion events wired in.

4. Landing page build (2-3 hours) · Custom page for your vertical, not a template. Conversion-optimized copy, mobile-first design, form integrated with your CRM.

5. CRM configuration (1-2 hours) · Zuops setup, phone number provisioned, SMS/email templates built, booking calendar synced, notifications routed to your team.

6. Onboarding call and asset collection · Kickoff call, brand assets uploaded, service area confirmed, pricing dialed in.

Bottom line: $497 is roughly $50/hour for a full agency team's front-loaded build work. That's less than a handyman charges to fix a leaky faucet.

Premium setup · $1,497 · roughly 25-35 hours of build work

Everything in Standard setup, PLUS:

7. AIVY build sprint (10-15 hours) · Custom AI training on your services, pricing, service area, tone. Testing across all 7 channels (SMS, iMessage, WhatsApp, Instagram DMs, Facebook Messenger, voice, email). Conversation flow design, edge case handling, brand voice matching. This is the biggest chunk of Premium setup.

8. GoHighLevel sub-account build (3-5 hours) · Full CRM workflows, pipeline stages, automation triggers, calendar integration, lead scoring rules. This is a real GHL build, not a template import.

9. KPI baseline week · After AIVY goes live, we track baseline numbers (response time, lead quality, booking rate, show rate) so the 50-in-90-days guarantee has a real starting line.

Bottom line: $1,497 is roughly $45-$60/hour for a specialized AI + CRM + campaign build. Compare that to a freelance AI consultant at $150-$250/hour, and we're giving them a whole team at a discount.

Why setup can't just be "rolled into monthly"

This is the objection you'll hear most. Here's the real business logic (say this out loud when they push):

1. Different work, different timing. Setup is 8-35 hours of front-loaded work that happens once. Monthly is ongoing optimization, reporting, and management. Charging them the same way would either overcharge them long-term or underpay us upfront. Neither works.

2. Cash flow reality. We have to pay our team, our ad platforms, our AI infrastructure, and our tech stack the moment we start your build · before you've seen a single lead. Setup covers that. Without it, we'd have to charge $1,500-$2,500/mo on Standard just to break even on month 1.

3. Commitment signal. Setup fee filters out non-serious buyers. If a contractor won't invest $497 upfront in his own business, he's not going to show up for onboarding, provide assets on time, or stick around long enough to see results. Setup fee = skin in the game = better client outcomes.

4. Fair pricing over time. A client who stays 12 months pays roughly $12K on Standard ($497 + $997x12 = $12,461). If we rolled setup into monthly at, say, $1,050/mo, the same 12-month client pays $12,600. Marginally more. But now a client who quits in month 2 has paid $2,100 for $3,500+ of upfront work. That's not sustainable. Setup fee protects both sides.

🎯 The 5 objections you'll hear · word-for-word responses

Objection 1: "Why can't you just roll it into the monthly?"

You say: "Good question. Setup is front-loaded work · roughly 8-12 hours of build for Standard, 25-35 hours for Premium. That happens once, in the first 14 days, before you see a lead. Monthly covers ongoing management, which is a totally different type of work. If we rolled setup into monthly, we'd have to raise your monthly fee by $300-$500 to make the math work. You'd end up paying more over 12 months, not less. This way is fairer for both of us."

Objection 2: "I've seen other agencies with no setup fee. Why do you charge one?"

You say: "You're right, some agencies skip the setup fee. Two things usually happen when they do: either they're running the same template across every client without any real customization, OR they're baking the setup cost into a higher monthly · you're paying for it anyway, they're just hiding it. We're transparent about what you're paying for and what it covers. When we do the setup work, it's real hours from real people building something custom to your business. You're not getting a template."

Objection 3: "Can you waive the setup fee?"

You say: "I can't waive it, and honestly I wouldn't if I could. Here's why: the setup fee is what pays our build team to do the work in your first 14 days · custom ads, custom landing page, custom CRM config, custom offer. If I waived it, either our team doesn't get paid for the work they're doing for you, or we cut corners on the build to save cost. Neither of those helps you. What I CAN do is show you the PIF option · pay for the first 3 months upfront and you save $491 total. That's a real discount."

Note: Never waive setup. Ever. If they can't afford $497, they can't afford $997/mo either. Redirect to PIF or walk.

Objection 4: "Can I pay the setup fee monthly instead of upfront?"

You say: "The setup fee is due upfront because that's when the work happens · we're building your ads, landing page, and CRM in the first 14 days. If I let you spread the setup over 3 months, we'd be doing all the work in week 1 and hoping you stay for 3 months to cover it. That risk goes on us, and we'd have to raise the fee to cover it. Cleaner for both of us to just pay it once when the build starts."

Objection 5: "What am I actually getting for the setup fee?"

You say: "For $497 you get: your offer written and positioned against your top competitors, custom ad creative built and tested, custom landing page designed and wired to your CRM, your Zuops CRM configured with your phone number and calendar, and your onboarding done in a live call. For Premium at $1,497, add in the full AIVY build · custom AI training on your business, GHL sub-account setup, and KPI baseline week. That's 8-35 hours of specialized work from a full agency team, delivered in 14 days, before you see a single lead."

The confident close after any setup objection

"Look, the setup fee is what separates real agencies from Fiverr freelancers. If you want cheap, you can find cheap. If you want ads that actually convert and a system that scales, you invest in the build once and reap the returns for years. Which is what we're offering. Ready to move forward?"

Delivery: Say it slowly. Don't rush. Let "ready to move forward?" land. Wait for their answer. Don't fill silence.

❌ What NOT to say about the setup fee

Don't apologize. Never "I know it seems like a lot but..." or "I wish we could do it differently." That signals to the prospect that you don't believe in the fee.

Don't discount it. No $250 setup fees, no free-first-month deals. Once you cave on setup, every future prospect will push for the same. Word gets around.

Don't over-explain. The one-line frame + the bullet breakdown is enough. Don't launch into a 10-minute defense of why we charge what we charge. Confident = brief. Defensive = long-winded.

Don't call it a "small" fee. $497 is real money to a small contractor. Calling it small makes YOU sound out of touch. Just call it "the setup fee."

Don't compare to competitors' pricing. Never say "we're cheaper than X agency." Compete on value, not price. Race to the bottom on price and you lose.

the verticals we sell into

Your vertical library.

4 verticals fully loaded (peak season now). 4 verticals basic reference. 11 verticals coming online as we launch. Click any card to jump to the deep dive.

🔥 Peak season · deep reference (learn these cold)

Basic reference · Premium verticals not launching yet

Coming soon · slow season right now

Spring launch
Pool Service
Standard Line
Opens/closes, cleaning routes.
Spring launch
Landscape
Standard Line
Design/install + maintenance routes.
Spring launch
Mosquito Control
Standard Line
Seasonal spray service.
Spring launch
Pressure Wash
Standard Line
Home exteriors, driveways.
Coming soon
Tree Service
Standard Line
Removal, trimming.
Coming soon
Window Cleaning
Standard Line
Route-based residential.
Coming soon
Junk Removal
Standard Line
Hauling, cleanouts.
Coming soon
Handyman
Standard Line
General repairs, small jobs.
Coming soon
Painting
Standard Line
Interior/exterior residential.
Coming soon
Flooring
Standard Line
Install + refinishing.
Coming soon
Spray Foam
Premium Line
Insulation. Winter planning season.
Water TreatmentPremium Line · Wave 1 · Live now
Avg job value
$4,899
Common install
3-stage whole house
Their hook
Free water test
Tab 1 · The Product · what we sell them

Premium Growth · $1,497 setup + $2,000/mo · 4-month commit You: $500-1,000

Why Premium fits Water Treatment perfectly: Job value is $4,899 average. One closed customer pays for their entire month of Avalanche and then some. AIVY responds to water quality leads in 60 seconds while the customer is still staring at their brown-tinted glass. Speed wins.

What they get:

  • AI UGC ads targeting homeowners on well water or hard water areas
  • Landing page offering the free water test as the hook
  • AIVY qualifies leads on: type of water issue, home size, timeline, budget range
  • Booked appointments dropped into their calendar automatically
  • 50 booked appointments in 90 days guarantee (starts after AIVY live + KPI week)

Real numbers to quote: At $4,899 average job value, ONE closed job pays back 2 months of Avalanche. They typically close 15-25% of appointments. 50 appointments = 8-12 jobs closed = $39K-$59K in revenue from us in 90 days. Their ROI is 5-10x on Avalanche.

Tab 2 · The Offer · pricing framed for them

How to frame Premium for a Water Treatment owner

Trial pitch ($497): "Look, before you commit to anything monthly, let me prove it works. $497 gets you ads live in 1 business day. You'll see qualified water treatment leads come in over the next 2 weeks. At the end of that window, if the leads aren't there, you walk. If they are, we upgrade you to the full system with AIVY."

Premium Monthly conversion ($1,497 setup + $2,000/mo): "Now that you've seen the leads flow, let's plug in AIVY. She responds to every lead within 60 seconds, qualifies them on the phone, books them directly into your calendar. You wake up to booked appointments instead of playing phone tag."

Premium PIF pitch ($8,697): "Pay it all upfront and save $500 off the total commitment. Also locks in your pricing before we start filling up in Q1. Most of our Premium clients go PIF because closing 2 water jobs pays it back immediately."

The PIF close line
"So you'd need to close roughly 2 water jobs to pay back the PIF completely, and the guarantee is 50 booked appointments over 90 days. Even at your worst closing rate, that's 8+ jobs. The math is heavily in your favor. Which is why most of our Water Treatment guys go PIF. Want me to send the PIF invoice or the monthly option?"
Tab 3 · The Industry · what you need to know to sound smart

What water treatment companies actually do

The typical service: They install whole-house water filtration and softening systems. Most common install is a 3-stage system: sediment filter, carbon filter (chlorine/taste), and water softener (removes hardness minerals). Average install $4,899.

Who buys:

  • Homeowners with well water (major target · well water often has iron, sulfur, sediment issues)
  • Homeowners in hard water areas (municipal water in most of US is hard = scale buildup on faucets, appliances, hair/skin issues)
  • Health-conscious buyers concerned about chlorine, PFAS, contaminants
  • Homeowners with expensive appliances they want to protect from scale

Sales cycle: The free water test IS the sale. Customer requests a free test → technician comes out → tests water → shows scary results → quotes a system. Close rate on the water test is 30-50% for good operators. Cycle is typically 3-10 days from lead to close.

Their pain points as an owner:

  • Leads are expensive on Google ($80-150/lead) and unreliable
  • Homeowners "shop around" and get 3 quotes
  • Techs waste hours driving to no-show appointments
  • Slow follow-up loses leads (this is where AIVY crushes it)

Seasonality: Water treatment is year-round steady but SPIKES in spring/summer when people notice hard water on their skin/hair, and after news stories about local water contamination. Right now (Sept-Nov) is a good steady base for them.

Tab 4 · The Competitors · why they're wasting money elsewhere

What Water Treatment owners are currently doing for leads

Google Ads / LSA (Local Service Ads): $80-150 per lead. Highly competitive. They're bidding against Culligan, Kinetico, and every local operator. Most owners burn $2-5K/mo here without knowing their actual ROI.

Angie's List / HomeAdvisor / Thumbtack: They pay $50-100 per "lead" that's often shared with 4-5 other companies. Race-to-the-bottom pricing.

Referrals + door hangers: Slow, unpredictable, doesn't scale.

Facebook Ads (their attempted version): Most water treatment guys try Facebook themselves or with a local marketing person. The ads look terrible. The follow-up is human and slow. They get frustrated and quit within 60 days.

Why we win:

  • Our AI UGC ads look native, not "ad-y" (higher CTR, lower CPL)
  • AIVY responds in 60 seconds (their Google leads take them 6-24 hours to call back)
  • We already have a proven vertical (Scott's team built the playbook)
  • 50 appointments guaranteed in 90 days (nobody else offers this)
  • Ads live in 1 business day (they've been quoted 30-day launches by other agencies)

The competitor question they'll ask

"How are you different from [Culligan's marketing arm / their current agency]?"

Answer: "Two things. First, we don't build ads from a template · every campaign is custom to your service area and equipment. Second, and this is the big one, we don't just send you leads. AIVY responds within 60 seconds and books qualified appointments directly to your calendar. Most agencies dump leads on you and leave you to chase them. We hand you booked appointments."

Water Treatment · vertical-specific scripts

Opening line (first 30 seconds)
"Hey [name], thanks for jumping on. I know your time's tight so let me get straight to it. I work with water treatment companies specifically · we help them get consistent qualified leads for their free water test offer without them having to touch Google Ads or babysit slow follow-up. Before I dive in, can I ask, how are you currently getting your water test leads?"
Notice: you named the vertical, named their exact hook (free water test), and asked a diagnostic question. You sound like you actually know their business in 20 seconds.
Discovery question · the money question
"On a good month, how many water treatment jobs are you closing? And what's your average install ticket? I want to make sure the math on this makes sense for you."
Their answer tells you their whole business. If they say "closing 10 jobs at $5K each = $50K/mo," you know Premium fits and you can size the pitch accordingly.
Pain point probe
"When a lead comes in, how fast is your team calling them back? Because on the water test offer, we've seen homeowners request a test at 8pm, and if you don't respond by morning, they've either forgotten or booked with somebody else. AIVY is texting them within 60 seconds while they're still staring at the tap."
This makes AIVY concrete AND makes their current process feel slow without insulting them.
Trial pitch (the close on the trial)
"Look, you don't have to trust me. Trust the numbers. $497 gets you our Speed Launch · ads live in 1 business day, 2 weeks of qualified water treatment leads, all yours. At day 14 we hop back on and look at what came through. If the leads aren't there, we shake hands and part ways. If they are, we plug in the full AIVY system and go. Fair?"
"Fair?" is a psychological close · nobody says no to "fair." Also positions the trial as low-risk decision.
Day 14 conversion close
"OK so over the past 2 weeks you got [X leads] from us. At your closing rate that translates to [Y jobs] which is [Z dollars] in revenue. Now imagine that with AIVY responding in 60 seconds to every one of them, plus the 50-appointment guarantee for the next 90 days. Two options: pay it all upfront and save $500, or start monthly at $2K. Which one works for you?"
Notice the assumptive close · you're not asking IF they want to move forward, you're asking WHICH way. Also PIF option leads.
HVACPremium Line · Wave 2 · Winter peak launching Oct-Nov
Avg job value
$6-12K install
Common service
Furnace replace
Their hook
Free tune-up / diagnostic
Tab 1 · The Product

Premium Growth · $1,497 setup + $2,000/mo · 4-month commit You: $500-1,000

Why HVAC needs AIVY badly: Winter emergency calls are urgent. Furnace goes out at 6pm on a Saturday and the homeowner calls 5 companies. First one to respond books the job. AIVY responds in 60 seconds vs their competitor's 4-hour callback. Every minute matters.

What they get: AI UGC ads targeting homeowners with old furnaces (12+ years), landing page with free tune-up or replacement quote offer, AIVY qualifies on age of system, service history, urgency, home size. Books straight to their calendar. 50 appointments in 90 days guarantee.

Real numbers: Furnace replacement averages $6-12K. Tune-ups are $89-199 but 30% convert to bigger repairs. 50 appointments = 15-20 jobs closed at $2K-$12K each = $30K-$180K revenue.

Tab 2 · The Offer · framed for HVAC

The winter urgency angle

Trial pitch: "It's about to be your busiest season. Every day without ads live is money left on the table. $497 gets you Speed Launch · ads live in 1 business day. In 2 weeks you'll have real numbers. Then we scale."

Premium PIF close: "Winter emergency calls are your bread and butter. Pay upfront, save $500, lock in your marketing before every other HVAC company on Long Island tries to jump in during December's cold snap. One furnace replacement closes the PIF instantly."

Tab 3 · The Industry

What HVAC companies actually do

Services: Furnace/AC install + replacement (biggest ticket), tune-ups (lead gen for bigger jobs), emergency repairs, ductwork, heat pumps.

Who buys: Homeowners with 10-20 year old systems, families in cold winters needing emergency service, health-conscious buyers wanting better filtration, energy-conscious buyers wanting heat pump upgrades.

Sales cycle: Emergency = same day. Tune-up = 1-3 days. Replacement quote = 3-14 days.

Seasonality: WINTER is prime. October-February is when HVAC guys make 60% of annual revenue. Right now (October) is the perfect time to onboard them because they're about to be slammed.

Owner pain points: Techs sitting idle in shoulder seasons, competitor undercutting, phone ringing off hook in winter but no system to catch missed calls, seasonal cash flow whiplash.

Tab 4 · The Competitors

How HVAC currently gets leads

  • LSA + Google Ads: $100-250/lead depending on market. Very competitive.
  • Angi/HomeAdvisor: Shared leads, race-to-bottom pricing.
  • Yelp: Some go here, mostly for reputation, not lead gen.
  • Referrals + trucks with logos: Slow, doesn't scale.
  • National franchise marketing: The big brands (Trane, Lennox, Carrier) have coop programs but they're bureaucratic and slow.

Why we win in HVAC: Speed-to-lead is EVERYTHING in HVAC. A homeowner with no heat calls 5 companies. Whoever calls back first wins. AIVY responds in 60 seconds. Nobody else in their market does that.

HVAC · vertical-specific scripts

Opening line
"Hey [name], thanks for jumping on. Look, we're heading into your busiest season. I work specifically with HVAC companies to help them capture emergency calls faster than any competitor · because in HVAC, whoever calls the homeowner back first, wins. How are you handling incoming leads right now?"
Winter urgency close
"You've got 6-8 weeks before the first cold snap. Every HVAC company on [Long Island / your area] is going to be fighting for the same emergency calls. The company with the fastest response wins the customer. AIVY responds in 60 seconds. Your competitors take 2-4 hours. Do you want to be the fastest, or the second fastest?"
RoofingPremium Line · Highest ticket in the book
Avg job value
$8-25K install
Common service
Full replacement
Their hook
Free inspection
Tab 1 · The Product

Premium Growth · $1,497 setup + $2,000/mo · 4-month commit You: $500-1,000

Why roofers should be your favorite close: Highest job value in the whole book. ONE $18K roof pays back Avalanche 9 times over. Roofers understand marketing math because their jobs are so big. Easier close conversation.

What they get: AI UGC ads with storm/damage/aging roof angles, landing page offering free inspection, AIVY qualifies on: roof age, insurance claim status, damage type, urgency. 50 appointments in 90 days guarantee = $80K-$200K in potential revenue for them.

Tab 2 · The Offer · framed for roofers

The ROI story roofers love

Trial pitch: "$497 to see qualified roof inspection leads flow in for 2 weeks. If we don't deliver, you walk. If we do, we plug in AIVY and hit the 50-appointment guarantee."

Premium PIF close: "$8,697 upfront. You need to close basically HALF of one roof to pay this back. The guarantee is 50 booked appointments. Even if you close 10% of those, that's 5 roofs at $12K average = $60K in revenue. The math is embarrassingly good."

The stupid math close
"So real quick let me do the math with you. PIF is $8,697. Your average roof is [$X]. That means you need to close [fraction of one roof] to be at break-even. The guarantee gives you 50 booked inspections. Even at your worst closing rate, we're talking 5-10 roofs. So worst case scenario, you make [Y dollars]. Best case you make double that. Which is why 8 out of 10 roofers we work with do PIF. You want me to send the PIF invoice?"
Tab 3 · The Industry

What roofers actually do

Services: Full roof replacement (biggest ticket), repairs (leaks, storm damage), inspections (loss leader for replacements), insurance work (huge in storm areas), commercial (different game entirely, we mostly do residential).

Who buys: Homeowners with 15-25 year old roofs, homeowners after a big storm (huge urgency), insurance claim homeowners, home sellers needing roof cert.

Sales cycle: Free inspection is the wedge. Once they're on the roof, they close 30-50% of quotes. Cycle is typically 3-14 days from lead to closed job.

Seasonality: Spring and fall are peak (weather appropriate for install). Summer storms spike demand. Winter is slow except for emergency leaks.

Owner pain points: Expensive Google leads ($200-400/roof lead), storm chasers stealing their market after events, insurance red tape on claims, weather-dependent crew scheduling.

Tab 4 · The Competitors

How roofers currently get leads

  • Google Ads / LSA: $200-400 per lead in most markets. Brutal.
  • Storm chasers: Out-of-town companies that swarm after storms and steal local market share.
  • Door knocking: Still huge in roofing, slow but effective.
  • Referrals: Best leads they get, but unpredictable volume.
  • Insurance restoration companies: Some roofers rely on insurance partnerships.

Why we win: $200-400 Google leads vs our AIVY qualifying leads at way lower CPL, plus 50-appointment guarantee, plus speed-to-lead advantage. Roofers do math on marketing better than any other vertical. When they see the numbers, they close themselves.

Roofing · vertical-specific scripts

Opening line
"Hey [name], appreciate you jumping on. I specifically work with roofing companies to help them get qualified inspection leads without paying $300-400 a lead on Google. Before I dive in, what are you currently paying per lead on your Google Ads?"
Roofers KNOW their CPL. Asking this question anchors the conversation on their pain and gives you ammunition for the pitch.
The PIF math on the fly
"OK so if your average roof is around [$X], one closed roof is basically what the PIF costs. The guarantee is 50 booked inspections in 90 days. Even at a 15% close rate, that's 7-8 roofs. What's 7 roofs at [$X] for you? [Do the math out loud]. And the PIF was $8,697. So you tell me if that's a good bet."
Gutter InstallPremium Line · Fall peak · Live now
Avg job value
$2-6K install
Common service
Full install + guards
Their hook
Free estimate
Tab 1 · The Product

Premium Growth · $1,497 setup + $2,000/mo · 4-month commit You: $500-1,000

Why now is peak: Fall = leaves = clogged gutters = homeowners realizing they need new gutters or guards. Right now (October) is prime gutter season. Homeowners are ACTIVELY looking. Ads work harder in season.

What they get: AI UGC ads targeting homeowners with old/failing gutters + gutter guard upsell, landing page for free estimate, AIVY qualifies on: home size, current gutter condition, guards yes/no, timeline. 50 appointments in 90 days.

Tab 2 · The Offer

The seasonal urgency pitch

Trial pitch: "We're in peak gutter season. Every day you're not running ads is money you're losing to competitors. $497 gets you Speed Launch · ads live in 1 business day. Let's grab your share of the fall market."

Premium pitch: "The gutter guard upsell alone justifies the whole system. Every free estimate can become a $2-4K guard install. AIVY qualifies the guard interest during the initial booking so you're not wasting truck rolls."

Tab 3 · The Industry

Services: New gutter install (main revenue), gutter guards (huge margin upsell), gutter cleaning (loss leader for install jobs), repair.

Who buys: Homeowners with 15+ year old gutters, new home buyers, homeowners tired of cleaning gutters (guard upsell), homes with lots of trees.

Sales cycle: Free estimate to close is typically 1-7 days. Homeowners want it done before winter or first freeze.

Seasonality: Fall (Sept-Nov) is PEAK. Spring (Mar-May) is second peak. Summer moderate. Winter slow.

Tab 4 · The Competitors

How they get leads: Google Ads ($60-120/lead), door hangers, referrals, HomeAdvisor. Very fragmented industry (lots of small operators).

Why we win: Fall = crowded market. Speed-to-lead wins. Also our AI UGC ads with visual "before/after clogged gutter" content crushes generic photos everyone else uses.

Gutter Install · vertical-specific scripts

Opening line
"Hey [name], thanks for jumping on. We're right in the middle of peak gutter season. I work with gutter companies to help them capture more of the fall demand before it dries up. How are you handling your leads right now during the busy season?"
Fall urgency close
"You've got maybe 6-8 more weeks of peak season before winter shuts everything down. That's your window. $497 gets you ads live in 1 business day and 2 weeks of leads. If we deliver, we plug in AIVY and ride the rest of fall + spring together. If we don't, you walk. Nothing to lose."
PlumbingPremium Line · Basic reference
Avg job value
$300-8K
Their hook
Free estimate / dispatch

Product fit: Premium Growth. Emergency-driven business = speed-to-lead is life or death.

Services: Emergency (leaks, clogs, water heater), repipes ($5-15K), fixture installs, drain cleaning.

Buyer: Emergency homeowners (frantic), planned replacement (water heaters age out), remodel work.

Sales cycle: Emergency = same day close. Planned = 3-14 days.

Seasonality: Winter spike (frozen pipes), summer spike (yard/sprinkler). Year-round steady.

Why we win: Emergency calls need 60-second response. AIVY delivers. Everyone else takes 2-4 hours.

Expanding as we launch this vertical. For deeper reference, ask Ava or wait for full deep dive when campaign goes live.

ElectricalPremium Line · Basic reference
Avg job value
$500-15K
Their hook
Panel inspection

Product fit: Premium Growth. High ticket, technical trust required.

Services: Panel upgrades ($3-8K), EV charger installs ($1-3K), whole-house rewires ($8-15K), lighting, generator installs.

Buyer: Older home owners (panel upgrades), EV owners (charger installs), remodelers, generator buyers post-outage.

Sales cycle: 3-14 days typical. EV charger and panel = shorter cycle.

Why we win: Electrical requires trust. Our qualified AIVY conversations pre-sell the trust before they ever meet the electrician.

Expanding as we launch this vertical.

Foundation RepairPremium Line · Basic reference · VERY high ticket
Avg job value
$8-40K
Their hook
Free structural inspection

Product fit: Premium Growth PIF is a slam dunk. ONE closed job pays back the entire year.

Services: Foundation repair, waterproofing, crawlspace encapsulation, structural fixes.

Buyer: Homeowners with visible foundation issues (cracks, sloping floors), home inspectors flagging problems, insurance claims.

Sales cycle: Long cycle (14-45 days). Homeowners get 2-3 quotes. Trust-heavy sale.

Why we win: Foundation is scary and expensive. AIVY educates during qualification so the homeowner is prepared. Speed to inspection wins.

Expanding as we launch this vertical.

Basement RemodelPremium Line · Basic reference · Winter planning season
Avg job value
$25-80K
Their hook
Free design consult

Product fit: Premium Growth. Highest ticket in book after full home builds.

Services: Full basement finishing, home theaters, in-law suites, home gyms, bar/entertainment spaces.

Buyer: Homeowners in colder climates (winter planning), families needing more space, people investing in home before selling.

Sales cycle: Long (30-90 days). Homeowners plan carefully.

Seasonality: Winter planning season (people spend more time in basements, want them finished by summer). Peak leads Nov-Feb.

Why we win: $25K+ ticket means every closed lead is huge. AIVY qualifies budget and timeline early so no wasted design consultations.

Expanding as we launch this vertical.

the sequence that turns $497 into $9,497

Trial → Growth conversion.

The trial is not the win. The conversion at Day 14 is the win. Here's the exact sequence you run for every trial client.

The math you need to internalize

Every trial that converts to Premium = $9,497 minimum LTV for the company. Every trial that walks = $497 total. Your job during the 2-week trial is to make Growth feel like the obvious next step, not a decision. Do this right and 60-70% of trials convert. Do it wrong and you're closing $497 deals all day.

Day Your action Why
Day 1 Confirm ads went live. VA sends welcome email. Feel-good touch. Client already impressed · most agencies still doing "kickoff calls"
Day 3 Personal text or Loom · "leads are coming in, here's what we're seeing" Shows early wins · nobody else does this
Day 7 Week 1 Report (branded PDF + your Loom video walkthrough) Real numbers + subtle Growth tease at end
Day 10 Text: "how's your team keeping up with the leads?" 80% admit they're struggling · that admission IS the sale
Day 14 30-min conversion call · PIF option first The whole sequence was for this moment

Day 14 conversion call · exact structure

Minute 1-5 · The recap
"OK so over the past 2 weeks we ran ads for you and here's what happened: [X leads] came in. Of those, [Y] were qualified. At your close rate, that's roughly [Z] in revenue this month. Sound about right?"
Get them to VERBALLY confirm the results. Never move to pitch until they've said "yes that's about right."
Minute 5-15 · What's leaking
"Now here's what I want you to see. Of those [X leads], how many did you actually respond to within the first hour? Because industry data shows if you don't respond in the first 5 minutes, close rate drops 80%. AIVY would have handled every single one of those in 60 seconds. That's the difference between [Z revenue] and DOUBLE that."
Make the "leaking money" visible. Don't insult them. Frame it as "here's what's possible."
Minute 15-25 · The Growth pitch + PIF first
"So Growth plugs in AIVY, builds out your full system in 14 days, and comes with the 50-appointment guarantee for the next 90 days. Two options: pay it all upfront at $8,697 (save $500 total, best cash-flow), or start monthly at $2K after a $1,497 setup. Which one makes sense?"
PIF FIRST every time. If they can't do PIF, they'll ask about monthly themselves. If you lead with monthly, they never bring up PIF.
Minute 25-30 · Close and next step
"Great. I'll have the [PIF invoice / setup + first month invoice] in your inbox in 10 minutes. Once you pay, our team starts the AIVY build tomorrow. In 14 days AIVY is live, we do KPI week together, and the 90-day guarantee window starts. Sound good?"
Assumptive close. You already sold them. Now you're just scheduling the paperwork.
what they'll throw at you and how to hit it back

Objection library.

The 12 objections you'll hear over and over. Memorize the responses.

They say
"It's too expensive."
You say
"Compared to what? Let me do the math with you. Your average job is [$X]. Premium is $2K/mo. So one closed job every 3 weeks and we're at break-even. The guarantee is 50 appointments in 90 days. Even at your worst close rate, we're way past break-even. It's not too expensive · it's a bet the math is heavily in your favor on."
They say
"I need to think about it."
You say
"Totally fair. Can I ask what specifically you need to think about? Because if it's the money, we can talk numbers. If it's the tech, I can show you AIVY live. If it's just timing, we can start with the $497 trial so you're not committing to anything monthly. What's the piece that's not clicking?"
They say
"I need to talk to my partner/wife/business partner."
You say
"Makes sense. Let's do this · put them on a 3-way call with me right now, or let's schedule a 15-minute call with all three of us tomorrow. What I want to avoid is you trying to re-explain everything second-hand. Which works better?"
They say
"I've tried marketing agencies before and got burned."
You say
"I hear this a lot. That's exactly why we built the Speed Launch trial. $497, 2 weeks, ads live in 1 business day. If we don't deliver, you walk. No commitment. Also we have a 50-appointment guarantee on Premium that most agencies won't touch because they know they can't deliver. We stand behind our work. Want to try the trial and see for yourself?"
They say
"I already have someone doing my marketing."
You say
"Cool, how's that going? What's your cost per lead right now? What's your close rate on those leads? [Let them answer]. OK, so what would it look like if we tested our system alongside theirs for 2 weeks · $497, no long-term commitment. If our leads out-perform, you make the call. If theirs win, no harm done. That's how you'd know for sure, right?"
They say
"I don't trust AI to talk to my customers."
You say
"I get that. Here's what AIVY actually does · she doesn't cold call. She doesn't lie. She texts leads who filled out YOUR form on YOUR landing page, qualifies them on a few basics like home size and timeline, and books them into your calendar. Same conversation your receptionist has, just at 60-second speed and 24/7. Also she's trained ON your business by us · your services, your pricing, your voice. Not generic AI. Want to see her in action?"
They say
"How do I know I'll get 50 appointments?"
You say
"You don't have to know · that's why we guarantee it. If we don't hit 50 booked appointments in your 90-day guarantee window, we keep working for free until we do. Zero risk on the guarantee. We take on all the delivery risk so you can focus on running your business."
They say
"Can you send me pricing?"
You say
"I can, but before I do · pricing without context is meaningless because our system is customized to your business. Give me 5 more minutes to understand what you're trying to hit and I'll price it correctly the first time. Fair?"
They say
"My season is slowing down. Let me start in spring."
You say
"Actually the opposite is true. Right now is when your competitors are pulling back and ad costs drop. If you launch NOW during the slower months, we build up your AIVY, refine your ads, and by spring you're already dialed in and dominating while your competitors are still setting up. Starting in spring means starting from zero when the market is most competitive."
They say
"Can I do just the trial and not commit to Growth?"
You say
"Absolutely. The trial is $497, standalone, no strings. Ads live in 1 business day, 2 weeks of qualified leads. At day 14 we hop back on and look at results. If it doesn't make sense to move forward, we shake hands. But if it does, you'll want to move fast because AIVY takes 14 days to build. Fair?"
They say
"I don't have $2,000 a month to spend on marketing."
You say
"OK let me ask · what does one closed job pay you? [Let them answer]. So if we bring you even one extra job per month, you're profitable on Avalanche. And the guarantee is 50 appointments in 90 days. Even closing 10% of those is way more than one job per month. What if instead of asking whether you can afford it, we ask whether you can afford NOT to?"
They say
"What happens after the 4 months?"
You say
"After the 4-month commit, you can continue month-to-month with no long-term obligation. Most of our clients stay 12+ months because by that point AIVY is such a core part of their operation it would hurt to remove her. The 4-month minimum protects both of us · gives us time to deliver the guarantee, gives you time to see the real results."
the discovery call skeleton

The pitch framework.

Every discovery call follows this structure. Adapt scripts by vertical, but the flow is always the same.

The 30-minute discovery call structure

Minute What you're doing Goal for this segment
0-3 Rapport + set the frame Introduce yourself, name their vertical, ask permission to ask questions
3-15 Discovery questions Learn their volume, their pain, their goals, their current setup
15-22 Pitch the trial (not Growth) Sell the $497 trial · low-commitment, fast, clear next step
22-27 Handle objections Address concerns using objection library
27-30 Close and next step Send invoice, book Day 14 conversion call, set expectations

The 5 discovery questions you always ask

1. "How are you currently getting leads?" · Tells you their existing setup and pain

2. "What's your cost per lead right now?" · Anchors the money conversation

3. "On a good month, how many jobs are you closing? Average ticket?" · Their real business size, sizes the pitch

4. "When leads come in, how fast is your team responding?" · Sets up the AIVY speed pitch

5. "If you could snap your fingers and fix ONE thing about your lead flow, what would it be?" · Their real pain in their own words · use it in the close

The universal opening

"Hey [name], thanks for jumping on. I know your time's tight so let me get straight to it. I work specifically with [vertical] companies to help them get consistent qualified leads without them having to touch Google Ads or babysit slow follow-up. Before I dive in, can I ask you a few questions to make sure this is even a fit for what you're trying to hit?"

Why this works: You named their vertical (they feel understood), you asked permission (they feel respected), you set the frame that YOU'LL decide if it's a fit (positions you as the expert, not a needy salesperson).

How to sell AIVY · the omni-channel pitch

Every prospect asks some version of "so what does AIVY actually do?" or "how is this different from what I've already got?" This is the line you use to answer. Memorize it word-for-word.

"So AIVY runs on one AI brain across every channel your leads use. SMS. iMessage. WhatsApp. Instagram DMs. Facebook Messenger. Voice. Email. All of it. If a lead texts you Monday and then DMs your Instagram Thursday, AIVY remembers the whole conversation and picks up right where it left off. Your competitor's AI can barely handle one channel. AIVY handles all of them, at the same time, as if it's the same brain talking to the same person. Because it is."
The words that do the work: "one AI brain," "every channel," "picks up right where it left off." Say those exactly. Don't paraphrase, don't shorten. That's the sellable moment.
"Think about your own business right now. You've got leads coming in from your ads, from your Google Business Profile, from Facebook, from Instagram DMs, from people who text your business line. How many of those are you actually replying to within 5 minutes? Across every one of those channels? At 9pm on a Saturday? AIVY does that automatically, in your voice, and every conversation is stitched together into one thread so your leads never feel like they're talking to five different systems."
Use this when they hesitate on the omni-channel thing. It makes them see how many channels they're already losing leads on right now.
"they just asked me something i don't know"

Emergency FAQ.

You're mid-call. They asked a technical question. You blanked. Search this section with Ctrl+F.

What tech do you actually use?
GoHighLevel for the CRM and workflow automation. Meta for ads. Custom AI SETTER (we call it AIVY) trained on the client's business. Everything is white-labeled under Avalanche · client doesn't see the tech names.
Who owns the leads?
The client. 100%. Leads flow into their CRM, they own the data. If they ever leave, they keep everything.
How is AIVY different from a chatbot?
Chatbots follow rigid scripts on one channel (usually just a website widget). AIVY has real long-form conversations across every channel a lead uses · SMS, iMessage, WhatsApp, Instagram DMs, Facebook Messenger, voice, and email · all running off one AI brain. If a lead texts you Monday and DMs your Instagram Thursday, AIVY remembers the whole thread. She's trained on the client's business (services, pricing, service area, common questions), handles objections, and BOOKS APPOINTMENTS directly into their calendar. Not a Q&A tool. A full appointment setter that works every channel at once.
What happens if AIVY messes up with a customer?
Any conversation can be escalated to a human on the client's team via a simple keyword. Also we monitor AIVY's conversations weekly and adjust as needed. She learns.
Do you write the ad creative?
Yes. Our team builds 3-5 AI UGC (User Generated Content) style ad variations per client during onboarding. We use their photos and testimonials. Meta's algorithm picks the winner within 7-10 days.
What's the ad spend I need to budget?
Recommend $50-100/day minimum to start ($1,500-3,000/mo). This is on top of the Avalanche fee. Ad spend goes directly to Meta, not to us.
Do you work with my existing website?
Not usually. We build custom landing pages for each campaign because Google/Meta ads convert 3-5x better on dedicated landers vs website homepages. Their existing site stays untouched.
What if I cancel?
After the 4-month Premium commitment (or 3-month Standard), you can cancel with 30 days notice. During the commitment period, we work through the terms of the agreement. If we're not delivering on the guarantee, we work free until we do.
Do you work in my area?
Yes, we work nationwide in the US. AIVY is trained on their specific service area zip codes during onboarding.
How is this different from HomeAdvisor / Angi?
Those are shared leads · same lead sold to 4-5 companies. Race to the bottom. Our leads are 100% yours. Also we hand you BOOKED APPOINTMENTS, not just phone numbers to chase.
Can I white-label / offer this to my clients?
Not currently. We work direct with contractors. If they're asking, escalate to Ava.

When to escalate to Ava

Send Ava a quick text or Slack when: a prospect asks about a service we don't offer, a competitor question you can't answer, a prospect wants pricing outside our tiers, a legal/compliance question, or an angry existing client situation. Never fake an answer. Say "great question, let me get you the exact answer within an hour" and escalate.

what happens after you hang up

Post-call actions.

The 60-second checklist after every call. Do it before the next call so nothing slips.

✓ If they said YES to the trial ($497)

  1. Send the $497 invoice immediately (before you hang up ideally, or within 5 min)
  2. Log the closed trial in the CRM · pipeline stage "Trial Closed"
  3. Send confirmation email with next-step timeline (ads live in 1 business day)
  4. Book the Day 14 conversion call on their calendar RIGHT NOW while you're still on the phone
  5. Ping VA to trigger onboarding (they'll send intake forms)
  6. Note vertical + any specific details Ava needs to know

~ If they said "let me think about it"

  1. Book a follow-up call 3-5 days out BEFORE hanging up
  2. Send a follow-up email within 30 minutes with 1-2 case studies relevant to their vertical
  3. Log them in CRM as "Nurture" with the objection they raised
  4. Add to your weekly follow-up rhythm (touch base 3-5 days later)
  5. If they ghost after 2 follow-ups, mark as "Cold" and move on

✗ If they said NO

  1. Ask why · get the real reason so we learn
  2. Log the reason in CRM (price, timing, competitor, tech skepticism, etc.)
  3. Send a graceful "if things change" email · never burn bridges
  4. Ask for a referral · "Do you know any other [vertical] owners who might benefit?"
  5. Add to 90-day re-engagement list
  6. Move on. Don't dwell. Next call.

The weekly close review

Every Friday, spend 15 minutes reviewing your week: How many discovery calls did you take? How many trials closed? What was the trial-to-close rate? Which objections came up most? Bring this data to Monday's team sync. Data drives improvement.

go close.